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Popular Features of LAN and Server Based Telephone Systems | Print |

Popular Features of Lan & Server Based Telephone Systems:

Although features vary based on system size and configuration, as well as developer, here are some common things users might look for in a Server Based Telephone System. In addition to standard telephone system features, some Server based systems offer:

Feature Rich Applications

Standards Based Operations

  • Intelligent Call Management
  • Uses Windows based Servers
  • Powerful Call Center Functionality
  • Runs on industry-standard voice-processing hardware
  • Advanced IP Telephony
  • Works with regular phones including H.323, IP Devices, CLASS, or ADSI Feature Phones
  • Comprehensive Messaging
  • Complies with industry-standard APIs, including Microsoft COM and TAPI
  • Graphical Desktop Call Control
  • Supports analog, T-I, E-I, PRI, BRI, and VoIP trunks

Comprehensive Voice Mail System
No need to pay extra for basic features such as voice mail. You get the most comprehensive and advanced voicemail system included as standard.

Automated Attendant
Professional, efficient call answering that enhances your company's image. Callers can dial an extension directly or use the dial-by-name directory.

Powerful Call Center
Provides the call center functionality you need to maximize revenues and enhance customer service. Businesses are able to implement a powerful, flexible solution at a fraction of the cost of comparable systems.

Comprehensive Call Management
Users can screen or route calls or use "follow-me" call forwarding to ensure that they never miss an important call.

Intelligent Graphical User Interface
Enables PC users on the network to see and hear voice messages, graphically manage their own calls and integrate phone and e-mail messaging.

Graphical System Administration
Provides an easy-to-use, Windows-based system administrator interface, and makes maintaining the phone system as easy as administering your network.

Voice-over-IP Support
Based on the common H.323 standard, the IP gateway allows users to route calls over the Internet or a corporate intranet. This saves you money by avoiding long distance tolls and makes dialing branch offices as easy as calling an extension down the hall.

Open API
The open API enables you to integrate your phone systems with any other software or hardware. Your information systems department will also be able to build custom applications that tightly integrate with your system

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