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Popular Unified Messaging Features | Print |

Popular Unified Messaging Features Include:

  • Consolidated inbox: Access and manage all voice mail, faxes and e-mail messages from one location.

  • Ability to folder messages: Use the same organizational system to manage voice mail and faxes as well as e-mail.

  • Advanced forwarding options: Forward voice mails, faxes and e-mails to other networked users or to external destinations while including additional information and attachments.

  • Remote message delivery: Subscribers can leave messages to remote sites via desktop PC interface.

  • Read e-mail over telephone, via Text-to-Speech (TTS): Enables truly easy access to e-mail from anywhere.

  • Read MS Outlook Calendar appointments over phone, via TTS: Some systems support this enhanced capability to stay in touch with calendar items while away from computer and network access.

  • Rules-based messaging: Execute MS Exchange/Outlook rules to automatically forward messages based upon time of day, caller number, etc.

  • Single Directory: Many systems support a single directory supporting the delivery of voice, fax and e-mail messaging using platforms such as Microsoft Exchange Global Address List

  • Web Administration: Manage individual configuration for handling of voice mail, fax and e-mail messages through an easy-to-use interface.

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