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Additional Tools
Additional Tools Overview
Popular Voice Mail Features | Print |

Popular Voice Mail Features Include:

  • Record a call: Record a live conversation at the touch of a button to save for later playback or forward to other users.

  • Live monitoring: Monitor incoming messages as they are received and if desired, choose to intercept call.

  • Bypass greeting option: Let repeat callers bypass longer greetings.

  • Multiple personal greetings: Create a personal touch by having different greetings for different calls such as standard no answer, busy line in use, internal for intercom attempts, and alternate greetings for absence.

  • Schedule-based greeting: Provides alternate greetings based on time of day for example.

  • Dial by name directories: Allows callers to easily locate their intended party.

  • Configurable recording capacity per user: Allows for system administrator to control resources.

  • Configurable maximum message length: Controls system and user resources

  • Distribution lists: Send a message to multiple recipients at the touch of a button.

  • Urgent message options: Allows for callers to specify urgent messages and user to differentiate between urgent and normal messages, as well as programming of the system to handle message notification based on message.

  • Desktop phone notification: Instantly notifies a user's telephone there is a message waiting with a light, text display, or both.

  • External phone notification: System calls external numbers such as home, cellular or other numbers to notify of new message waiting. Typically password protected to prevent unauthorized access to messages.

  • Pager notification: Sends digital page to notify of new messages.

  • Text Pager notification: Sends pages to text capable pagers providing more information.

  • Reverse/pause/fast forward during playback: Control message playback.

  • Message forward: Forward messages to other users or distribution lists to save time in relaying information.

  • Date & time stamp: Accurate record of when messages were received.

  • Remote access: Allows users to dial in from remote locations and gain access to voice mail.

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